Privacy Policy

Effective Date: January 05, 2025

1. Introduction

Welcome to PetTransPRO (“we,” “our,” “us”). We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, pettranspro.com, and use our services.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, address, email address, phone number, and other contact details.
  • Pet Information: Details about your pet(s), including name, breed, age, health information, and travel history.
  • Transaction Information: Records of services requested, payments made, and communications with us.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services.
  • Process your transactions and manage your bookings.
  • Communicate with you, including responding to inquiries and providing updates.
  • Improve our website and services based on user behavior and feedback.
  • Comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given us explicit consent to process your data for specific purposes.
  • Contractual Necessity: To perform a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: To comply with legal and regulatory requirements.
  • Legitimate Interests: To pursue our legitimate interests, provided your rights and interests do not override those interests.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing and transportation logistics.
  • Legal Authorities: When required by law or to protect our rights.
  • Business Transfers: In connection with any merger, sale, or transfer of our business assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights:

  • Right to Be Informed: Know how your personal data is being collected and used.
  • Right to Access: Request access to your personal data.
  • Right to Correction: Request correction of inaccurate or outdated personal data.
  • Right to Erasure: Request deletion of your personal data under certain conditions.
  • Right to Object: Object to the processing of your personal data.
  • Right to Data Portability: Obtain a copy of your personal data in an electronic format.

To exercise these rights, please contact us at [insert contact information].

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can control the use of cookies through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Address: Block 42 Lot 34 Gingko St. Greenwoods Executive Village, San Andres, Cainta Rizal, Philippines